Privacy Policy

This Privacy Policy explains how Play State LLC (“Play State”, “we”, “our”, or “us”) collects, uses, and protects information when you visit our website play-state.com or use our mobile applications and related services, including but not limited to products such as PlayPredict and other AI-powered apps we publish (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

We aim to collect only the information that is reasonably necessary to operate and improve our Services. Depending on how you interact with us, we may collect:

  • Account and contact information: such as your name, email address, and other details you provide when contacting us or creating an account within an app.
  • App usage information: including features you use, in-app settings, interaction logs, and basic diagnostics that help us understand performance and stability.
  • Device and technical information: such as device model, operating system version, language, time zone, IP address (where applicable), and app version.
  • Transaction and purchase information: limited information about in-app purchases or subscriptions processed through stores such as Google Play. Payment processing is handled by the store and payment providers; we do not receive full card details.
  • Support communications: content of messages and attachments you send to us when requesting help, feedback, or reporting issues.

2. How We Use Information

We use the information we collect for purposes such as:

  • Operating, maintaining, and improving our apps and Services.
  • Providing personalized features, configurations, and content.
  • Processing in-app purchases and managing subscriptions, where applicable.
  • Monitoring performance, detecting errors, and preventing abuse or misuse.
  • Responding to your requests, questions, and support tickets.
  • Complying with legal obligations and enforcing our terms and policies.

3. Legal Basis (Where Applicable)

In some regions, we rely on different legal bases to process personal data, including the performance of a contract (for example, providing the app you downloaded), our legitimate interests (such as improving our Services and keeping them secure), and compliance with legal obligations.

4. Cookies and Similar Technologies

Our website may use cookies or similar technologies to remember your preferences, understand how the site is used, and improve the overall experience. Most browsers allow you to control or disable cookies through their settings, but some features of the site may not function properly if cookies are disabled.

5. Third-Party Services

To operate our Services, we may work with third-party providers, for example:

  • App stores and billing providers (such as Google Play) that process purchases and manage subscriptions.
  • Cloud hosting, analytics, or crash reporting services that help us keep the apps reliable and secure.
  • Service providers that assist with customer support, email delivery, or infrastructure.

These third parties may have access to limited information as needed to perform their work on our behalf and are generally obligated not to disclose or use it for other purposes.

6. Sharing of Information

We do not sell your personal information. We may share information only in the following situations:

  • With service providers: as described above, to support the operation of the Services.
  • For legal reasons: if we believe in good faith that access, use, preservation, or disclosure of information is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our terms and policies; or to protect the rights, property, or safety of Play State LLC, our users, or others.
  • Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, where information may be transferred as part of that transaction, subject to appropriate safeguards.

7. Children and Age Restrictions

Our apps and Services are intended for adults and are not directed to children. In particular, products such as PlayPredict are designed for users who are at least 18 years old. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take reasonable steps to delete it.

8. Data Security

We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

9. Data Retention

We retain information for as long as it is reasonably necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and the context in which it was collected.

10. International Transfers

Play State LLC is based in the United States. By using our Services, you understand that your information may be processed and stored in the United States or in other countries where our service providers are located, which may have data-protection laws different from those in your country of residence. We take steps to ensure that appropriate safeguards are in place when information is transferred.

11. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Accessing or requesting a copy of the information we hold about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of certain information, subject to legal and contractual limitations.
  • Objecting to or requesting restriction of certain types of processing.

To exercise these rights, you can contact us using the details in the Contact Us section below. We may need to verify your identity before responding to your request.

12. Third-Party Links

Our website or apps may contain links to third-party sites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites or services you use.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “Last updated” date at the end of this page. In some cases, we may provide additional notice (such as in-app messages or emails) if we make significant changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Last updated: January 2025